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Rethinking the Role of the Marketer in the Age of AI Marketing

AI isn’t failing marketers—marketers are failing to use AI where it truly matters.

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Rethinking the Role of the Marketer in the Age of AI Marketing

AI Marketing has become a familiar buzzword in almost every strategic conversation. Yet amid the technological hype, many businesses still struggle with a fundamental question: Where does AI actually deliver real value?

According to Gartner (2024), over 63% of marketers have invested in AI, but only 20% have achieved their expected ROI. The issue is not the technology itself—it lies in how people apply it.

Behind the layers of automation and data are uncomfortable truths that are rarely discussed—and it is precisely these truths that separate average marketers from true leaders.

1. The Personalization Paradox: More Automation, Less Authenticity

“Hello \[First Name]” may look like personalization, but in reality, it often signals a lack of genuine understanding.

Today’s customers are not seeking attention; they seek relevance. Simply swapping in a recipient’s name does not make people feel understood—it highlights that the brand is speaking to a database, not a human being.

According to HubSpot (2023), 74% of email recipients report a decline in brand affinity after receiving “fake personalized” content. True personalization starts with context, not templates.

Marketers must ask deeper questions:

Where is the customer in their buying journey?

What problems or uncertainties are they currently facing?

AI can process data, but only strategic thinking can transform that data into meaningful connections.

Real personalization delivers relevance within a specific context. The goal is not to showcase tools, but to solve a real business problem faster than competitors. While most stop at inserting names, leading marketers use AI to deeply understand customer challenges and deliver the right solution at the right moment.

2. The Real Objective: Winning Over the 99% Not Ready to Buy

A rarely acknowledged statistic: 99% of your market is not ready to buy right now.

If your marketing strategy focuses only on the “hot” 1%, you are ignoring the remaining 99% of potential value.

According to Demand Gen Report (2023), 95% of B2B buying journeys last longer than six months. Successful brands do not merely close deals; they nurture awareness and trust to remain top-of-mind throughout the decision-making process.

Modern AI Marketing strategies aim to deeply understand the customer’s psychological journey—from curiosity and comparison to serious consideration.

AI helps identify buying intent signals and automatically deliver relevant content—but the real advantage belongs to those who understand that trust cannot be automated.

This long-term approach is essential for winning mindshare. It ensures that when customers are finally ready to decide, your brand is already on their shortlist. That is the real victory.

3. 300% ROI: AI Is Not Just a Cost Saver—It’s a Revenue Engine

According to McKinsey (2024), companies applying AI Marketing achieve an average ROI of 300%, a 40% increase in conversion rates, and a 35% uplift in average order value.

What matters more than the numbers is how they are achieved.

AI does not perform magic. It amplifies human capability by automating time-consuming tasks, allowing marketers to focus on creativity, strategy, and customer understanding.

AI Marketing is no longer about cost reduction; it represents a shift in marketing’s role—from a cost center to a profit center.

Industry leaders treat data and algorithms as strategic growth levers, not merely operational tools.

4. Breakthrough Creative Efficiency: Cutting Content Production Time by 80%

According to the Content Marketing Institute (2024), 82% of marketers report that AI reduces content production time by up to 80%.

A long-form blog that once took 8–10 hours can now be completed in under two.

However, the real value is not speed—it is time reallocation.

The time saved should not be used to produce more content, but to produce better content:

  • Conduct deeper customer insight research
  • Build integrated, multi-channel campaigns
  • Test and measure the impact of each message
  • AI enables marketers to move from content producers to content strategists—shaping brand narratives through data and intuition.

    5. The Complexity Trap: Only Simple Systems Can Scale

    One of the most common mistakes is assuming that more complex systems are more powerful.

    In reality, complexity is the reason why 68% of AI marketing projects fail (Harvard Business Review, 2024).

    Sustainable growth requires intentional simplification—processes that are easy to understand, easy to transfer, and easy to scale.

    An effective AI strategy is not about deploying ten tools, but about building a unified operating flow between people, data, and business objectives.

    Rethinking the Role of the Marketer

    These five truths lead to a clear conclusion: AI does not replace marketers—it amplifies them.

    Marketers are no longer mere campaign executors; they are growth architects who combine data, technology, and human emotion to deliver real outcomes.

    AI handles repetition. Humans preserve meaning.

    This synergy will define the most sustainable B2B brands of the next decade.

    The question is no longer, “What else can AI automate?”

    It is, “What new value will you create for customers with this freedom?”

    In This New Role:

  • Strategy Over Automation: AI can scale personalization, but it cannot fix a bad strategy. Personalization is no longer optional—it is the only competitive advantage.
  • Creative Resonance: Allocate time to raw thinking, not just template execution.
  • System Governance: Keep systems simple, well-documented, and resilient—avoid fragile architectures.
  • True Personalization: It is not about message volume, but about resonance and creating genuine moments of connection.
  • If traditional marketing was a printing press mass-producing identical messages, the modern marketer is a conductor—ensuring every instrument (ads, landing pages, sales) plays the right note, at the right moment (relevance and context), to create a unified symphony (a personalization system) that makes the audience feel truly seen.

    Take Action with Plus84

    If your business is seeking to understand:

  • Who are the customers your company truly desires?
  • How can AI Marketing practically and effectively support B2B export growth?
  • With an Agile Marketing + Marketing Automation foundation, we help B2B companies:

  • Reduce marketing costs by 50%
  • Increase conversion rates by 30%
  • Build a sustainable, global marketing system powered by data and AI